The Company:
This U.S.-based leader in grid-scale battery storage solutions is uniquely positioned to be a top industry leader, leveraging the nation’s most advanced operations for domestic cell manufacturing and content, along with unmatched experience as a market-leading integrator.

Combining advanced engineering expertise with the resources of a global clean energy innovator, the division designs and delivers large-scale utility projects nationwide, supported by new domestic manufacturing facilities.

With a market-leading project pipeline and a rapidly growing team of engineers, sales specialists, and operations professionals, they are recognized for strong retention, a collaborative culture, and fast career growth. The organization offers the agility of a mid-sized U.S. business backed by the stability and scale of a global technology powerhouse.


The Role:
They are hiring an Area Service Manager to lead service performance across a growing portfolio of utility-scale battery storage sites across California and the wider western region.

This is a regional leadership role focused on ensuring sites are operating safely, reliably, and in line with contractual and service expectations. You will manage distributed field teams, oversee maintenance performance, support customer escalations, and coordinate closely with Engineering, Warranty, Commercial, and Project Management.

The role is less about being the person physically carrying out repairs and more about ensuring the right work is happening at the right time. You will regularly visit sites to review safety compliance, maintenance execution, work-order quality, site standards, and team performance, while ensuring vendors and internal teams stay aligned to service schedules.

You will also play an important commercial role, reviewing service and warranty obligations, understanding what sits inside or outside contractual scope, and managing financial performance across the region.

The immediate focus is California, with the portfolio expected to grow across Northern California, Nevada, Oregon, and Washington.

Responsibilities include:

• Leading regional service performance across a portfolio of utility-scale BESS sites
• Managing and developing distributed teams of field technicians, engineers, and site leads
• Ensuring preventive and corrective maintenance is completed safely and on schedule
• Monitoring service KPIs including availability, response times, maintenance compliance, reliability, and safety
• Coordinating third-party vendors and internal teams to maintain service schedules
• Acting as the primary escalation point for customers across the region
• Reviewing service contracts, warranty obligations, and in-scope versus out-of-scope work
• Managing budgets, forecasting, and regional P&L performance
• Auditing work orders, documentation, site cleanliness, and operational compliance
• Driving continuous improvement across service processes and site performance

• 3+ years of relevant service, field operations, or technical leadership experience within the power industry
• Direct utility-scale BESS experience strongly preferred, although backgrounds in utility solar, wind, or traditional generation can also be highly relevant
• Previous experience leading field technicians, engineers, or site teams
• Strong electrical foundation, with understanding of mechanical systems, controls, inverters, communications, and plant controls beneficial
• Able to understand technical escalations and communicate effectively between field teams and engineering
• Experience working with service contracts, warranty scope, budgets, and P&L responsibility
• Comfortable managing customer escalations and representing the business at site level
• Strong understanding of safety, job hazard analysis, and working around construction or operational power sites
• Engineering degree preferred, although strong practical experience combined with commercial and financial responsibility can be considered
• Comfortable travelling approximately 50% across the region as you feel required