The Company:
This U.S.-based leader in grid-scale battery storage solutions is uniquely positioned to be a top industry leader, leveraging the nation’s most advanced operations for domestic cell manufacturing and content, along with unmatched experience as a market-leading integrator. Combining advanced engineering expertise with the resources of a global clean energy innovator, the division designs and delivers large-scale utility projects nationwide, supported by new domestic manufacturing facilities. With a market-leading project pipeline and a rapidly growing team of engineers, sales specialists, and operations professionals, they are recognized for strong retention, a collaborative culture, and fast career growth. The organization offers the agility of a mid-sized U.S. business backed by the stability and scale of a global technology powerhouse

The Role:
They are hiring a Senior Field Service Engineer to support utility-scale battery storage systems across installation, commissioning, and long-term service. You'll serve as a key technical contact for both on-site and remote diagnostics, working directly with customer teams and third-party suppliers of complex system components such as inverters, transformers, and HVAC units.

You’ll join a high-performing, mission-driven service team with significant growth potential, set to expand sixfold, and contribute to groundbreaking multi-gigawatt-hour projects that are redefining the future of large-scale energy storage. 
Responsibilities include:

• Performing installation support, preventive maintenance, troubleshooting, and corrective repair of BESS systems
• Providing live remote technical support and customer training
• Supporting firmware and software upgrades
• Leading communication with customers, contractors, and subcontractors during field work
• Maintaining accurate site records, service logs, and feedback to improve support documentation
• The role offers a target bonus of 10% with potential to go up to 17.5%

 
The Candidate:

• 3+ years of experience in field service, ideally in energy storage, power electronics, or electrical infrastructure
• Strong mechanical and electrical troubleshooting skills
• Ability to read and interpret schematics, wiring diagrams, and system documentation
• Familiarity with test equipment, networking protocols (TCP/IP), and basic software tools
• A valid driver’s license
• BS in Electrical Engineering or equivalent field experience