Service Engineering Manager

Key Info

  • Job Title:
    Service Engineering Manager
  • Location:
    Phoenix
  • Sector:
    ENERGY STORAGE
  • Salary:
    Competitive Salary
  • Contract Type:
    permanent
The Company:
This U.S. based leader in grid-scale battery storage is positioned to become one of the most dominant companies in the American energy market. Backed by a global clean energy powerhouse, they combine advanced engineering expertise with cutting-edge manufacturing capacity, including a growing domestic footprint. With a 10+ GWh project pipeline and over 230 professionals already on board, their U.S. division is scaling fast, and they’re now hiring a Service Engineering Manager to help drive critical service initiatives forward.

The Role:
As Service Engineering Manager, you’ll lead the internal service engineering organization, managing two key areas: the development of BESS maintenance processes and the launch of new aftermarket solutions that support long-term customer success.
You’ll join a high-performing, mission-driven service team with significant growth potential, set to expand sixfold, and contribute to groundbreaking multi-gigawatt-hour projects that are redefining the future of large-scale energy storage.

Responsibilities Include:
  • Leading the creation and delivery of service documentation, SOPs, checklists, and troubleshooting guides
  • Performing sustaining engineering activities for legacy energy storage products
  • Overseeing development of technician training programs - both internally and for customers
  • Managing service tool readiness and field service administrative functions
  • Supporting service escalations and back-end engineering problem-solving
  • Developing aftermarket offerings to complement long-term service contracts

The Candidate:
  • Proven leadership experience in technical service, engineering, or BESS operations
  • Deep understanding of Battery Energy Storage Systems ideally at utility scale
  • Experience with training, technical tools, and troubleshooting support
  • Excellent communication skills and the ability to work across teams and departments
  • Bachelor’s degree in Electrical Engineering or relevant technical experience

 

Is this job of interest?

DISCOVER SIMILAR JOBS

ENERGY STORAGE

Technical Solutions Director - BESS

Permanent
Remote
CNY 580,000 – 730,000 ($80,000 - $100,000 USD equivalent)
ENERGY STORAGE

Field Service Engineer - BESS

Permanent
Phoenix or Dallas
$95,000 - $130,000
ENERGY STORAGE

Head of Service - BESS

Permanent
(Remote)
$180,000 - $230,000
View all jobs

Tonic is a global talent business bridging the gap between visionary talent and companies driving towards a carbon-free future.

/* End of file */